Hyatt Regency Hotel Mexico City Report 2024

Introduction

Hotel Overview

Mexico City, a tapestry of history and modernity, is home to the Hyatt Regency Mexico City, a hotel that stands as a testament to luxury, strategic location, and cultural significance. This report delves into the rich history of the Hyatt Regency brand, the hotel’s strategic importance due to its proximity to Chapultepec Park and the Polanco neighborhood, and its accessibility to cultural and business districts. Furthermore, it explores the design and architecture of the building, its aesthetic appeal, and the influence of local culture and modernity on its structure.

History and brand significance

The Hyatt Regency Mexico City, originally a Nikko property, underwent a transformation in 2012 when it was acquired by Hyatt Hotels Corporation. This acquisition marked a significant expansion for Hyatt, as it aimed to increase awareness of the brand in Latin America and support its long-term goal of becoming the most preferred hospitality company in every segment it serves (Hyatt, 2012). The transition from Hotel Nikko Mexico to Hyatt Regency Mexico City was not merely a change of ownership but also an enhancement of the property’s appeal through the introduction of Hyatt’s authentic hospitality (Hyatt, 2012).

Location and its strategic importance

Nestled in the heart of the upscale Polanco district on Campos Eliseos, the Hyatt Regency Mexico City enjoys a highly visible and popular location. The hotel is strategically positioned near the headquarters of international corporations such as General Motors, Nestle, and Coca-Cola, as well as significant organizations like the U.N., OAS, and various embassies. This proximity to key business entities underscores the hotel’s strategic importance for business travelers and diplomats alike (Hyatt, 2012).

Proximity to Chapultepec Park and Polanco neighborhood

The hotel’s location is further enhanced by its adjacency to Chapultepec Park, one of the largest city parks in the Western Hemisphere. This proximity offers guests easy access to cultural landmarks, including museums, art galleries, theaters, and the Chapultepec Zoo and Aviary. The Polanco neighborhood itself is renowned for its dining, nightlife attractions, high-end retail shopping areas, and the Botanical Gardens, making the hotel a prime choice for leisure travelers seeking to immerse themselves in the city’s vibrant cultural scene (Hyatt, 2012).

Accessibility to cultural and business districts

Hyatt Regency Mexico City is conveniently located only 30 minutes from Benito Juarez International Airport, providing ease of access for international travelers. The hotel sets a new milestone for the company in Mexico, as it brings Hyatt’s authentic hospitality to the heart of Mexico City, catering to the needs of guests and visitors in this dynamic metropolis (Hyatt, 2012).

Design and architecture

Description of the building and aesthetic appeal

The Hyatt Regency Mexico City underwent extensive renovations to its lobby, banquet rooms, and the Residencias on the first floor, enhancing the spaciousness of the property. The main restaurant, Rulfo, was reimagined in a space that once featured waterfalls and a lobby bar, showcasing Hyatt’s commitment to reworking and modernizing the hotel’s spaces (BoardingArea, n.d.).

Influence of local culture and modernity

The hotel’s design is a harmonious blend of local culture and modernity. The interior design draws inspiration from the largest mural in Mexico, “La Marcha de la Humanidad,” painted by David Alfaro Siqueiros on the façade of the historic Polyforum Siqueiros. This artistic influence is evident in the hotel’s contemporary and functional room designs, which feature modern furnishings, multi-functional seating, and work desk areas, complemented by the natural light streaming through floor-to-ceiling windows (TravelDailyNews, 2023).

 

Accommodations and Amenities

The Hyatt Regency Hotel in Mexico City stands as a beacon of luxury and comfort for travelers seeking world-class service and accommodations. With its prime location in the stylish Polanco neighborhood, adjacent to Chapultepec Park, the hotel offers a blend of elegance, modern amenities, and cultural proximity that caters to both business and leisure guests. This report delves into the variety of rooms and suites, amenities, in-room technology, views, aesthetics, special accommodations, Regency Club access, and accessibility features for differently-abled guests at the Hyatt Regency Mexico City.

Variety of rooms and suites

Standard rooms

The Hyatt Regency Mexico City’s standard rooms are designed with contemporary décor and offer views of the city or park. Each room is equipped with air conditioning, cable TV, a coffee maker, and complimentary Wi-Fi access, ensuring guests’ comfort and connectivity. The bathrooms are well-appointed with a hairdryer, bathrobes, and toiletries, providing a touch of luxury to the standard accommodations (Booking.com).

Club rooms and suites

The Club Rooms, located on the higher floors, provide an enhanced experience with access to the exclusive Regency Club Lounge. These rooms are not only about the added amenities but also about the panoramic views they offer. Guests can enjoy in-room massage services, a Select Comfort bed with Egyptian cotton linens, and a pillow menu for personalized comfort. The Club Rooms also feature LCD televisions, minibars, and 24-hour room service, ensuring a stay that combines luxury with convenience (Reservations.com).

Executive and Presidential suites

For those seeking more space and luxury, the Executive and Presidential Suites offer a separate living and dining area, along with upscale amenities. The Executive Suite, for instance, spans over 1001 square feet and includes a bedroom, living room, and dining area. These suites come with all the benefits of the Club Rooms, along with additional space and privacy, making them ideal for extended stays or for those who require room to entertain guests (Reservations.com).

Amenities and features

In-room technology and comfort

The Hyatt Regency Mexico City prides itself on providing state-of-the-art in-room technology. Guests can enjoy complimentary wired and wireless internet access, smart televisions with cable programming, and digital room key entry via the World of Hyatt app. The rooms also feature espresso coffeemakers, free bottled water, and electric kettles, ensuring that guests’ preferences for beverages are well catered to (Booking.com).

Views and room aesthetics

The aesthetics of the rooms at the Hyatt Regency Mexico City are designed to soothe with subdued earth tones and wood accents. The large flat-screen TVs, nicely stocked minibars, and espresso coffeemakers add to the room’s modern appeal. The views from the rooms are a significant selling point, with options including the city skyline or the serene Chapultepec Park. The hotel’s architecture, with its narrow, 40-story high-rise finished with rounded sides, ensures that each room offers a unique perspective of the bustling city (Oyster.com).

Special accommodations

The hotel’s accommodations are meticulously maintained, with special attention to detail that ensures a comfortable and memorable stay. The Regency Club rooms offer additional services such as private check-in, ironing, and shoe shine services, along with complimentary breakfast, snacks, and cocktails (Fodor’s).

Regency Club access and benefits

Guests staying in Club Rooms and suites have exclusive access to the Regency Club Lounge on the 40th floor. This access includes private check-in, complimentary breakfast, evening canapés, and drinks. The lounge provides a space for guests to relax, work, or socialize while enjoying panoramic views of Mexico City (Booking.com).

Accessibility features for differently-abled guests

The Hyatt Regency Mexico City is committed to providing accessible accommodations for guests with disabilities. The hotel features rooms designed to meet the needs of differently-abled guests, with features such as roll-in showers and other ADA-compliant amenities. The staff is trained to assist with any special requirements, ensuring a comfortable and hassle-free stay for all guests (The Points Guy).

 

Dining and Cuisine

Overview of on-site restaurants and bars

The Hyatt Regency Mexico City stands as a beacon of luxury and comfort in the bustling metropolis of Mexico City. Nestled in the exclusive Polanco area, this hotel is not only a preferred choice for business travelers but also a culinary destination for food enthusiasts. With an array of on-site restaurants and bars, the Hyatt Regency Mexico City offers a diverse range of dining experiences that cater to a variety of palates and preferences. This report delves into the culinary offerings of the hotel, highlighting the unique attributes of Rulfo Paraje Latino, Teppan Grill, Yoshimi Japanese restaurant, and Amado Bakery and Mexican sweet shop. Additionally, we will explore the authentic Mexican and international cuisine, specialty dining, seasonal flavors, and guest reviews to provide a comprehensive overview of the dining highlights at Hyatt Regency Mexico City.

Rulfo Paraje Latino

Rulfo Paraje Latino is the star restaurant of Hyatt Regency Mexico City, where Executive Chef Alejandro Escudero and Sergio Zolozabal showcase their culinary prowess. The restaurant’s menu is a celebration of Latin American flavors, with a focus on Mexican, Argentinean, and Peruvian cuisines. Guests can indulge in a variety of grilled meats, soups, freshly baked bread, and an assortment of fresh salads and ceviches. The restaurant’s ambiance is further enhanced by the soothing background jazz music, creating a relaxing dining experience (Time Out Mexico).

The Sunday brunch at Rulfo Paraje Latino is particularly noteworthy, branded as the “Domingo de Gloria.” It features an extensive buffet with a free-flowing champagne bar, seafood selections including king crab and salmon, organic and vegan options, and a dessert bar with over 30 sweet choices. The brunch is a testament to the restaurant’s commitment to providing a comprehensive and indulgent dining experience (Time Out Mexico).

 

Teppan Grill

Teppan Grill offers a contemporary take on Japanese cuisine, led by the renowned Chef Miriam Moriyama. The restaurant’s menu includes classic Japanese dishes with a twist, utilizing local ingredients to create unique flavors. Guests can start with appetizers such as truffled salmon with pico de gallo salsa or yakimeshi with huitlacoche. The teppanyaki options are a highlight, with individual preparations of land, sea, and vegetable products, as well as special menus for sharing that feature delicacies like Wagyu beef and Iseebi (lobster) (Donde Ir).

For sushi enthusiasts, Teppan Grill maintains a selection of renowned rolls, nigiris, temakis, and sashimis, including the Chamoy Roll and Fire Roll. The Omakase set is a must-try, offering a variety of fish and seafood such as tuna, salmon, and scallops. The restaurant’s setting, on the ground floor of the Hyatt Regency, makes it an ideal spot for both business lunches and romantic dinners (Donde Ir).

 

Yoshimi Japanese restaurant

Yoshimi is a sanctuary for traditional Japanese cuisine within the Hyatt Regency Mexico City. The restaurant’s decor transports guests to Tokyo, with minimalist wooden finishes and a central sake barrel. An outdoor dining area with a rock garden adds to the serene atmosphere. The menu features a range of cooked dishes, sushi, and sashimi, catering to various preferences. The tempura ebi and steak jyu are standout dishes, while the sushi and sashimi platters offer fresh and flavorful options like toro fatty tuna and snow crab. The unagi don, in particular, has received high praise from guests, with some claiming it surpasses what they experienced in Tokyo (The Wandering Eater).

Amado Bakery and Mexican sweet shop

Amado, situated within the Hyatt Regency Mexico City, is an upscale bakery and candy boutique that offers a refined selection of pastries, cakes, and artisanal bread. The bakery is known for its vibrant chocolate selection made with Mexican cacao. Guests can enjoy a variety of tarts, including raspberry, strawberry mascarpone, and lemon meringue, all featuring a buttery, crisp base. The Opera cake is another highlight, offering a moist and chocolatey experience with a hint of coffee. Amado’s sophisticated style and dedication to artisan Mexican pastry make it a destination for both hotel guests and locals (The Culture Trip, The Wandering Eater, Anagrama).

Culinary experiences

The Hyatt Regency Mexico City prides itself on providing authentic culinary experiences that reflect the rich cultural heritage of Mexico and the diverse flavors of international cuisine. The hotel’s dining venues, led by experienced culinary teams, offer seasonal menus that incorporate fresh, locally sourced ingredients to create dishes that are both innovative and traditional.

Authentic Mexican and international cuisine

The hotel’s commitment to authentic Mexican cuisine is evident in its use of traditional cooking techniques and regional ingredients. International cuisine is also well-represented, with restaurants like Teppan Grill and Yoshimi offering Japanese dishes that are both authentic and adapted to local tastes.

Specialty dining and seasonal flavors

Specialty dining experiences, such as the teppanyaki at Teppan Grill and the extensive Sunday brunch at Rulfo Paraje Latino, provide guests with unique culinary adventures. Seasonal offerings are a key aspect of the hotel’s dining experience, with menus that change to reflect the freshest ingredients available throughout the year.

Guest reviews and dining highlights

Guest reviews consistently praise the quality of food and service at the Hyatt Regency Mexico City’s dining establishments. The knowledgeable concierge team is often highlighted for their excellent recommendations and the ability to enhance the overall dining experience. The Regency Club Lounge, with its sweeping city views and varied food and beverage options, is also a favorite among guests (Boarding Area).

The hotel’s dining options are not only popular with guests but also attract locals, which is a testament to the quality of the culinary offerings. Amado Bakery, in particular, is noted for attracting local patrons who come to enjoy the delicious pastries and cakes (Boarding Area, The Culture Trip).

Conclusion about Hyatt’s Regency cuisine

The Hyatt Regency Mexico City offers a diverse and rich culinary landscape that caters to both local and international tastes. From the Latin American flavors of Rulfo Paraje Latino to the traditional Japanese cuisine at Yoshimi and the artisanal pastries at Amado Bakery, the hotel provides an array of dining experiences that are both authentic and innovative. The positive guest reviews and the popularity of the dining venues among locals speak to the high quality of the food, service, and overall dining atmosphere. Whether for a business lunch, a romantic dinner, or a leisurely brunch, the Hyatt Regency Mexico City stands out as a premier culinary destination in the heart of Mexico City.

Facilities and Services

The Hyatt Regency Mexico City is a luxury hotel that caters to a diverse clientele, including business travelers, tourists, and local patrons. This report aims to provide an in-depth analysis of the hotel’s facilities and services, focusing on the amenities that make it stand out in the competitive hospitality market of Mexico City.

Business and leisure amenities

Business center and co-working spaces

The Hyatt Regency Mexico City is equipped with a chic business center that includes co-working spaces. This area is designed to meet the needs of business travelers who require a productive environment. The business center offers a range of services, including printing, faxing, and high-speed internet access, ensuring that guests can stay connected and efficient during their stay (Oyster.com).

Indoor pool and fitness center

For guests looking to maintain their fitness routine or unwind after a busy day, the hotel boasts an indoor pool and a 24-hour athletic club. The fitness center is well-equipped with modern exercise machines, free weights, and offers a variety of fitness classes. Additionally, the indoor pool provides a serene setting for relaxation or low-impact exercise (Oyster.com).

Spa and wellness offerings

While specific details about the spa services at Hyatt Regency Mexico City are not provided in the sources, the hotel’s inclusion in lists of popular spa hotels in Mexico City suggests that it offers spa and wellness services that are appreciated by guests (Booking.com).

Recreational activities

The hotel features three tennis courts, allowing guests to engage in recreational activities during their stay. These outdoor areas provide a space for guests to enjoy sports and leisure activities, contributing to a well-rounded experience at the hotel (Oyster.com).

 

Nearby attractions and cultural sites

Hyatt Regency Mexico City’s prime location in the Polanco neighborhood places it next to Chapultepec Park and within walking distance of the National Museum of Anthropology. The area is known for its upscale boutiques, restaurants, and vibrant nightlife, offering guests a taste of Mexico City’s rich cultural scene (Booking.com; Oyster.com).

Guest services

24-hour room service

The hotel offers 24-hour room service, ensuring that guests’ culinary needs are met at any time of the day or night. This service is particularly beneficial for travelers with busy schedules or those who prefer the privacy of dining in their own rooms (Oyster.com).

Concierge and personalized experiences

The concierge team at Hyatt Regency Mexico City is noted for its professionalism and extensive experience. They assist guests with travel plans, provide recommendations, and help with reservations, ensuring personalized experiences tailored to individual preferences (Pointmetotheplane.boardingarea.com).

Safety and security measures

While the sources do not provide explicit details on the safety and security measures at Hyatt Regency Mexico City, the hotel’s high ratings and positive guest reviews suggest that it maintains standards that contribute to a secure and safe environment for its guests.

Conclusion about Hyatt Regency’s Facilities

Hyatt Regency Mexico City offers a comprehensive range of facilities and services that cater to both business and leisure travelers. Its strategic location, combined with its business center, fitness amenities, recreational activities, and guest services, positions it as a top choice for those seeking luxury accommodation in Mexico City. The hotel’s commitment to guest satisfaction is evident in its attention to detail and personalized experiences.

 

Guest Experiences

The Hyatt Regency Hotel in Mexico City has established itself as a premier destination for both business and leisure travelers. This report synthesizes and evaluates guest experiences, reviews, and ratings, focusing on cleanliness, comfort, value for money, staff service, and treatment of guests. It also includes personal anecdotes and testimonials, assesses the hotel’s suitability for special occasions and events, and differentiates between the perspectives of business travelers and leisure guests.

Cleanliness, comfort, and value for money

Cleanliness

The Hyatt Regency Mexico City has received high praise for its cleanliness, with a score of 9.3 out of 10 (Booking.com). Guests consistently note the hotel’s attention to detail in maintaining a pristine environment, which is a crucial factor in their overall satisfaction and comfort during their stay.

Comfort

Comfort is another area where the Hyatt Regency excels, boasting a score of 9.4 (Booking.com). The hotel’s rooms are described as “elegant modern” and “large,” contributing to a comfortable and relaxing experience. The availability of a “Club” on the 40th floor, offering breakfast, canapes, and drinks, further enhances the comfort level for guests who opt for this premium service.

Value for Money

With a score of 8.5 for value for money (Booking.com), the Hyatt Regency Mexico City is perceived as providing a good balance between cost and the quality of services offered. The hotel’s strategic location, coupled with its amenities, contributes to its perceived value.

Staff service and guest treatment

The staff at the Hyatt Regency Mexico City has been commended for their professionalism and helpfulness, with a score of 9.1 (Booking.com). Personal anecdotes from guests highlight the staff’s kindness and attentiveness, particularly noting gestures such as gifts for special occasions like anniversaries. Such personalized service contributes to the hotel’s reputation for excellent guest treatment.

Personal anecdotes and testimonials

Guests have shared positive experiences, such as the breathtaking view of Bosque de Chapultepec from the 43rd floor and the hotel’s proximity to museums and safe walking areas (Booking.com). The hotel’s location in the Polanco neighborhood places it within walking distance of some of the best shops and restaurants in Mexico City, which guests appreciate for both convenience and the opportunity to explore the local culture.

Special occasions and events

The Hyatt Regency Mexico City is well-suited for special occasions and events, offering over 28,000 square feet of event and meeting space (Vitepresenta.com). The hotel’s ability to customize every detail, from grand corporate galas to intimate receptions, makes it a coveted venue. The dedicated event planning team and the stunning backdrop of the city ensure that each event is memorable.

Business traveler and leisure guest perspectives

Business Travelers

Business travelers value the hotel’s amenities, such as the business center and the “Club” benefits, which cater to their need for a productive and stress-free environment. The hotel’s location next to Chapultepec Park and in the stylish Polanco neighborhood provides a serene setting for business guests to unwind after meetings (Booking.com).

Leisure Guests

Leisure guests enjoy the hotel’s proximity to cultural attractions and its luxurious amenities, which enhance their travel experience. The hotel’s location offers immediate access to the cultural and culinary richness of Polanco, making it an ideal base for exploring Mexico City (Vitepresenta.com).

Conclusion on Hyatt Regency’s reviews

The Hyatt Regency Mexico City stands out as a top-tier accommodation option, excelling in cleanliness, comfort, and value for money. The staff’s exceptional service and the hotel’s suitability for special occasions further solidify its reputation. Both business travelers and leisure guests find the hotel’s offerings and location conducive to their respective needs, making it a versatile choice for various types of visitors.

 

Location Benefits

Proximity to local attractions

The Hyatt Regency Mexico City is situated in an area that has been rated 9.6/10 for its location, indicating a prime spot for guests who wish to explore the city (Booking.com). The hotel is adjacent to the National Auditorium and within a 10-minute walk from the National Anthropology Museum, Chapultepec Lake, and the exclusive Presidente Masaryk Avenue, making it an ideal base for cultural excursions and high-end shopping experiences.

Cultural landmarks and museums

The hotel’s proximity to the National Anthropology Museum is particularly noteworthy, as this institution is revered for its extensive collection of pre-Columbian artifacts and is a must-visit for history enthusiasts. Additionally, the nearby Chapultepec Castle and the Palace of Fine Arts offer guests a glimpse into Mexico’s rich historical tapestry and artistic prowess.

Shopping and dining in Polanco

Polanco is renowned for its upscale shopping and dining scene, often referred to as Polanquito. The Hyatt Regency Mexico City is a stone’s throw away from this area, where guests can indulge in luxury retail therapy and savor culinary delights in chic restaurants and lively bars that underscore the city’s cosmopolitan allure (Vitepresenta.com).

Accessibility and transportation

Metro access and parking facilities

The hotel boasts excellent metro access, with the Auditorio Metro Station located nearby, providing guests with a convenient and efficient means of navigating the city. For those traveling by car, the Hyatt Regency Mexico City offers private parking, ensuring a hassle-free experience for guests with personal or rented vehicles (Booking.com).

Distance from the airport and ease of travel

The Hyatt Regency Mexico City is approximately 17.6 km from the Benito Juarez International Airport, with an average travel time of 25 minutes by taxi or Uber (Geckoroutes.com). For guests seeking public transportation, the Metrobus Line #4 offers a direct and economical route to the city center, with the hotel being easily accessible from various stops.

 

Business and Events

Event spaces and meeting facilities

Hyatt Regency Mexico City boasts over 3,400 square meters of versatile event spaces, designed to accommodate events ranging from intimate board meetings to grand end-of-year celebrations (Cvent, n.d.). The hotel’s offerings are diverse, with rooms featuring natural light, stunning views, double-height ceilings, and practical amenities like forklift access for event setup.

 

La Residencia

La Residencia, a unique and sophisticated concept located on the hotel’s renovated first floor, provides an environment that fosters creativity and collaboration. This space is characterized by its exclusivity, featuring a living room, kitchen, and bar, which add a distinctive touch to any event (Cvent, n.d.).

The Ateliers

The Ateliers is a vibrant space that combines style, comfort, and cutting-edge technology, making it ideal for inspired and productive meetings and gatherings (Cvent, n.d.).

 

Ballrooms and conference centers

Regency Ballroom

The Regency Ballroom is a crown jewel not only for the Hyatt Regency Mexico City but for the city itself. With an 18-foot ceiling height, it is recognized as the perfect venue for large-scale events, accommodating up to 1,650 people in an auditorium setting (Cvent, n.d.).

Regency Rooms

The Regency Rooms, adorned with warm and neutral colors and devoid of central columns, feature complimentary built-in screens and multifunctional furniture that can be adapted to each event’s requirements. These rooms are ideal for customization according to the theme of the event (Cvent, n.d.).

Drawing Rooms

The hotel offers five meeting spaces (A, B, C, D, and E), each measuring 430 square feet. With wide windows allowing natural light, these recently renewed spaces are both sober and modern (Cvent, n.d.).

Technology and support services

Hyatt Regency Mexico City is equipped with a business center that includes chic co-working spaces, computer workstations with large Mac desktops, and services such as faxing, printing, laminating, and binding. The hotel also provides AV capabilities and free Wi-Fi throughout the property, ensuring that guests have the technological support they need for a seamless event or business endeavor (Oyster, n.d.).

Business traveler accommodations

The hotel’s 755 guest rooms and luxury suites offer spectacular views of Mexico City’s skyline and are equipped with amenities such as marble baths, premium Wi-Fi, and exclusive services for Regency Club guests, including private check-in and check-out, concierge services, and food and beverage presentations at the Regency Club Lounge (Cvent, n.d.).

Networking and corporate events

Hyatt Regency Mexico City is situated in an exclusive area near boutiques, restaurants, nightlife, and parks, making it an ideal location for networking and corporate events. The hotel’s proximity to cultural and business hubs, combined with its extensive amenities, positions it as a prime venue for hosting and attending professional gatherings (Oyster, n.d.).

Guest of Honor awards and elite status benefits

The Hyatt Regency Mexico City has been recognized with several awards, including the 2019 Top Companies to Work For, the 2018 Distintivo de Empresa Incluyente “Gilberto Rincón Gallardo,” and the 2016 TripAdvisor Certificate of Excellence, among others (Cvent, n.d.). These accolades reflect the hotel’s commitment to excellence in service and hospitality.

For elite travelers, the World of Hyatt program offers the Guest of Honor benefit, allowing Globalist members to book award stays for others, extending their Globalist benefits such as complimentary breakfast, suite upgrades based on availability, and late checkout. To earn Globalist status, members must accrue 60 tier-qualifying nights, earn 100,000 base points, or host 20 qualifying meetings and events each calendar year (The Points Guy, n.d.).

Upgrade your stay at Hyatt Regency’s with a Mexico City Private Helicopter Tour

In conclusion, your stay at the Hyatt Regency Hotel in Mexico City offers not only luxurious accommodations and a gateway to the city’s cultural heart, but also an elevated experience through the unique opportunity of a helicopter tour. To fully immerse yourself in the wonders of Mexico City, consider enhancing your stay by exploring the skies with a helicopter flight, available at Mexico Helicopter. This combination of comfort and adventure truly encapsulates the essence of a memorable visit to Mexico City.

 

References

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