Introduction
The Sheraton Mexico City Maria Isabel Hotel stands as a significant landmark in the bustling financial district of Mexico City. This report provides an in-depth overview of the hotel, emphasizing its strategic location, amenities, and the experiences of guests who have stayed there. The hotel’s importance is not only derived from its services and facilities but also from its historical significance and the role it plays in the hospitality industry of Mexico City.
Importance of Location in Mexico City’s Financial District
The Sheraton Mexico City Maria Isabel Hotel is strategically located on Paseo de la Reforma Avenue, a prime location in the heart of Mexico City’s financial district (Booking.com). This avenue is one of the most important and iconic streets in the city, known for its economic significance, cultural monuments, and as a hub for business and tourism. The hotel’s proximity to the Angel of Independence Monument, a symbol of Mexican liberty, and its accessibility to various corporate offices, embassies, and cultural sites, make it an ideal choice for both business and leisure travelers.
The hotel’s location is rated an impressive 9.6 out of 10 by guests, indicating the high value they place on its convenience and centrality (Booking.com). Being situated near the Mexican Stock Exchange and the U.S. Embassy, as well as within wa
lking distance to the Historic Centre, the Sheraton Mexico City Maria Isabel Hotel offers guests the opportunity to easily explore the city’s rich history and vibrant present.
Overview of the Hotel’s Ratings and Guest Reviews
The Sheraton Mexico City Maria Isabel Hotel has received commendable ratings across various platforms. With an overall score of 8.6 out of 10 on Booking.com, the hotel has been praised for its facilities (8.5), cleanliness (8.9), comfort (8.9), and value for money (8.2) (Booking.com). These scores are based on real opinions from guests who have experienced the hotel’s offerings firsthand.
Guest reviews highlight the hotel’s world-class service, with many appreciating the outdoor pool, restaurant, and the custom-designed plush mattresses in the rooms (Booking.com). The hotel’s pet-friendly policy and the inclusion of amenities such as a business center, fitness center, and complimentary breakfast further enhance its appeal (Kayak.com).
The hotel has undergone a multimillion-dollar facelift, ensuring that its facilities meet modern standards while still retaining the charm that has attracted international glitterati since its opening (TravelAge West). Named after the deceased daughter of Bolivian tycoon Antenor Patino, the Sheraton Mexico City Maria Isabel Hotel carries a unique historical significance and is the only Sheraton still carrying a woman’s name (TravelAge West).
Detailed Analysis of Guest Satisfaction
Positive Aspects
Guests have expressed high levels of satisfaction with the Sheraton Mexico City Maria Isabel Hotel’s services. The hotel’s staff has been commended for their welcoming and helpful nature, with the restaurant staff receiving particular praise for their exceptional service (Booking.com). The comfort of the beds and the quality of the breakfast offered are frequently mentioned as highlights of the guest experience.
The hotel’s amenities, such as the fitness center, sauna, and the Sheraton Fitness center, have been well-received by guests looking to maintain their wellness routines while traveling (Marriott). Additionally, the hotel’s meeting and event spaces, including a renovated ballroom, cater to the needs of business travelers and event planners (Marriott).
Areas for Improvement
Despite the overall positive feedback, some guests have suggested areas where the hotel could improve. These include updating certain aspects of the rooms to reflect a more modern ambiance and addressing occasional maintenance issues in the bathrooms (Booking.com). The presence of insects in some rooms and the lack of vending machines have also been noted as minor inconveniences by some guests (Booking.com).
Guest Loyalty and Repeat Visits
The Sheraton Mexico City Maria Isabel Hotel enjoys a high rate of repeat guests, indicating strong guest loyalty and satisfaction with the hotel’s offerings (Booking.com). This loyalty is a testament to the hotel’s ability to provide a consistent and high-quality experience to its guests.
Hotel Overview
The Sheraton Mexico City Maria Isabel Hotel stands as a testament to the rich tapestry of Mexico City’s history, culture, and its role in the global business community. This report delves into the hotel’s ambiance, clientele, historical significance, establishment year, ownership, and its affiliation with Marriott International. The Sheraton Mexico City Maria Isabel Hotel is not just a place of lodging but a landmark that encapsulates the essence of Mexico City’s transformation over the decades.
Hotel Ambiance and Clientele
The Sheraton Mexico City Maria Isabel Hotel is characterized by its blend of elegance, comfort, and a business-friendly environment. The hotel’s ambiance is a harmonious mix of corporate sophistication and traditional Mexican charm. The grand marble-and-brass lobby, which covers almost an entire city block, is adorned with high-quality shops and a Starbucks, providing a sense of grandeur and convenience to guests upon arrival (TravelAge West, n.d.).
The clientele of the Sheraton Mexico City Maria Isabel Hotel is as diverse as the city itself. It primarily caters to business travelers, given its strategic location in the financial district and its comprehensive facilities for conferences and meetings. However, tourists and SPG members also frequent the hotel, attracted by its proximity to shopping, dining, and cultural landmarks (Oyster.com, n.d.).
Historical Significance and Establishment Year
The Sheraton Mexico City Maria Isabel Hotel was built in 1962 by Bolivian tycoon Antenor Patiño, who named it after his late daughter, Maria Isabel Patiño de Goldsmith. The hotel’s design was a collaborative effort by renowned Mexican architects, including Juan Sordo Madaleno, José Villagrán García, Ricardo Legorreta, and José Adolfo Wiechers (Wikipedia, n.d.).
In April 1963, the hotel was taken over by Mexican hotel magnate Cesar Balsa’s Balsa Hotels, and by November of the same year, Balsa Hotels became represented by Sheraton Hotels in the United States. The hotel underwent significant expansion in 1969 with the addition of a new rear tower, increasing its room capacity and solidifying its presence as a major hospitality player in Mexico City (Wikipedia, n.d.).
Ownership and Affiliation with Marriott International
In 1969, the Maria Isabel was sold to Sheraton, and it was renamed the Maria Isabel-Sheraton Hotel. Later, it became known as the Sheraton Maria Isabel Hotel and Towers. Today, the hotel is operated by Sheraton Hotels and Resorts, which is part of Marriott International, Inc., a leading global lodging company with more than 7,000 properties across 131 countries and territories (Marriott International, n.d.).
Marriott International’s acquisition of Starwood Hotels & Resorts in 2016 brought the Sheraton brand under its extensive portfolio. This affiliation with Marriott International ensures that the Sheraton Mexico City Maria Isabel Hotel benefits from the global recognition and loyalty programs associated with the Marriott brand, such as Marriott Bonvoy (LinkedIn, n.d.).
Location and Accessibility
Mexico City, a vibrant and culturally rich metropolis, attracts millions of visitors annually. The Sheraton Mexico City Maria Isabel Hotel has been a preferred choice for accommodation due to its excellent location and high-quality services. This report aims to evaluate the hotel’s location, accessibility, and proximity to various points of interest, providing potential guests with a comprehensive understanding of what to expect when staying at this establishment.
Location and Proximity to Key Landmarks
Paseo de la Reforma
The Sheraton Mexico City Maria Isabel Hotel is situated on Paseo de la Reforma 325, a grand avenue known for its economic significance and cultural importance (Booking.com). Paseo de la Reforma is lined with numerous monuments, skyscrapers, and is a hub for celebrations and parades. The hotel’s location on this avenue offers guests immediate access to a variety of dining, shopping, and entertainment options.
Angel de la Independencia
Directly across from the hotel stands the Angel de la Independencia, an iconic symbol of Mexico’s struggle for independence (Booking.com). This proximity allows guests to easily visit the monument and enjoy the surrounding areas, which are often bustling with activity and local vendors.
Accessibility to Public Transportation
Metro and Bus Services
The Sheraton Mexico City Maria Isabel Hotel benefits from its close proximity to the Insurgentes Metro Station, which is just a 6-minute walk away (Moovitapp.com). This station provides access to Line 2 of the Mexico City Metro, connecting travelers to various parts of the city. Additionally, several bus lines, including the 200, 7, and RUTA DE APOYO L1, stop near the hotel, offering convenient transportation options for guests (Moovitapp.com).
Nearby Attractions
The hotel’s central location places it within walking distance or a short drive from several attractions, including:
- Chapultepec Castle: Located 2 km away, this historic site is accessible by metro or a pleasant walk.
- Historic Center: Home to the National Palace, Palacio de Bellas Artes, and Metropolitan Cathedral, the Historic Center is a short drive from the hotel.
- Zona Rosa: Known for its shopping, dining, and nightlife, this area is steps away from the hotel.
Distance from Mexico City International Airport to Sheraton Mexico City Maria Isabel
The Sheraton Mexico City Maria Isabel Hotel is approximately 16 km from the Mexico City International Airport (HotelPlanner.com). Depending on traffic conditions, the journey can take around 25 minutes by car. Taxi services and private transfers are readily available, with estimated fares ranging from Mex$ 100.28 to EUR €33.39 (Worldtaximeter.com; Mytransfers.com). For those preferring public transportation, options include the metro and bus services, which may take longer but are cost-effective.
Accommodations
The Sheraton Mexico City Maria Isabel Hotel is a prominent establishment located on Paseo de la Reforma Avenue, opposite the Angel de la Independencia Monument. Renowned for its strategic location and world-class service, the hotel caters to a diverse clientele, including business travelers, tourists, and guests with special needs. This report delves into the variety of room types and suites, the extensive in-room amenities, the exclusive benefits for Club Floor guests, and the hotel’s commitment to accessibility.
Room Types and Suites
The Sheraton Mexico City Maria Isabel Hotel boasts a variety of room types and suites designed to meet the needs of every guest. The hotel features two towers: the Reforma Tower with 441 rooms, opened in 1962, and the Danubio Tower with 317 rooms, added in 1969. The rooms are categorized into several types, including Standard Rooms, Corner Rooms, and a range of suites. Each room type offers a unique set of features and decor, ensuring a comfortable and luxurious stay for all guests.
Standard Rooms
Standard Rooms at the Sheraton Mexico City Maria Isabel Hotel are equipped with Sheraton’s signature Sweet Sleeper Beds, providing guests with unparalleled comfort. These rooms come with a variety of bed configurations, including double beds, queen, and king-size options. The rooms are tastefully decorated with local accents and feature modern amenities such as flat-screen TVs, minibars, and air-conditioning.
Corner Rooms
Corner Rooms offer additional space and often boast panoramic views of the city. These rooms are furnished with ergonomic desks, iHome radio alarm clocks, and comfortable seating areas, making them ideal for guests who require a little extra room to relax or work.
Suites
The hotel’s suites, including the Towers Section, offer an elevated level of luxury and service. Guests staying in suites enjoy butler service, private registration, and access to the exclusive Towers Lounge. Suites are spacious and feature separate living areas, upgraded amenities, and often stunning views of Paseo de la Reforma.
In-Room Amenities and Features
In-room amenities at the Sheraton Mexico City Maria Isabel Hotel are designed to provide guests with a convenient and comfortable experience. Each room is equipped with:
- Air conditioning and climate control
- A minibar with a selection of beverages and snacks
- Cable channels for entertainment
- A custom-designed plush mattress, comforter, and plush pillows
- An elegant and spacious bathroom with either a bath or a shower
- A desk, safety deposit box, and ironing facilities
- Complimentary bottled water and coffee maker
- Premium bedding and blackout drapes/curtains
Special Accommodations for Club Floor Guests
Club Floor guests at the Sheraton Mexico City Maria Isabel Hotel receive the celebrity treatment with additional perks and world-class service. The Sheraton Club Lounge, located on the 18th floor, offers a private space where Club Floor guests can enjoy complimentary breakfast, evening hors d’oeuvres, and a variety of beverages throughout the day. The lounge provides stunning views of the city, including the Angel of Independence, and features comfortable seating areas for relaxation or informal meetings.
Accessibility Features for Guests with Disabilities
The Sheraton Mexico City Maria Isabel Hotel is committed to ensuring that all guests, including those with disabilities, have a comfortable and accessible stay. The hotel offers a range of features to accommodate guests with special needs:
- Mobility accessible rooms
- Non-slip grab rails in the bathroom
- Roll-in showers
- Room windows that open
- Safety chains and/or latches on guest doors
- Secondary locks on room windows
- Toilet seats at wheelchair height
- Lowered viewports in guest room doors
Conclusion regarding location and accessibility of Sheraton Mexico City Maria Isabel Hotel
The Sheraton Mexico City Maria Isabel Hotel provides a comprehensive array of accommodations, amenities, and services designed to cater to the diverse needs of its guests. From the plush comfort of its rooms and suites to the exclusive benefits offered to Club Floor guests, the hotel ensures a memorable stay for all. Additionally, its commitment to accessibility demonstrates the hotel’s dedication to inclusivity and hospitality excellence.
Dining and Entertainment
The Sheraton Mexico City Maria Isabel Hotel stands as a beacon of luxury and comfort in the bustling heart of Mexico City. With its prime location on Paseo de la Reforma Avenue, the hotel not only offers world-class accommodations but also a rich tapestry of dining and entertainment options that cater to the diverse palates and preferences of its guests. This report delves into the culinary offerings of the hotel’s on-site restaurants, special dining events, holiday menus, and the live entertainment and cultural experiences that make the Sheraton Mexico City Maria Isabel Hotel a destination of choice for travelers and locals alike.
On-Site Restaurants and Culinary Offerings
Ristorante Amici
Ristorante Amici, located on the second floor of the Sheraton Mexico City Maria Isabel Hotel, is a testament to the hotel’s commitment to providing an authentic Italian dining experience. The restaurant’s sun-lit ambiance, overlooking the iconic Angel of Independence, sets the stage for a menu that features crisp salads, handmade pastas, and rich desserts. The culinary team, led by Executive Chef Julio Gómez, has crafted a menu that not only honors traditional Italian cuisine but also incorporates Mexican ingredients, creating a fusion that is both innovative and respectful of the two cultures (Booking.com; Dondeir.com).
Specialties at Ristorante Amici include a sesame-encrusted tuna loin served over Parmesan risotto and a rib eye milanesa accompanied by creamed spinach and fried polenta. For dessert, guests can indulge in a tiramisu made with Oaxacan cacao or a flambéed pineapple and banana ravioli with chocolate sauce. The restaurant also offers a unique section called “Sabores Mexicanos,” which features dishes inspired by traditional and popular Mexican cuisine, such as duck confit garnachita with cured onion in pineapple and lechón confit with chicatana ant mole (Dondeir.com).
Manhattan Deli
The Manhattan Deli provides a New York-diner ambiance for guests seeking a more casual dining experience. The deli offers light fare that is perfect for a quick lunch or a relaxed dinner. While specific menu items are not detailed in the provided sources, the reference to a “New York-diner ambiance” suggests a selection of classic American dishes, sandwiches, salads, and perhaps a variety of bagels and pastries, typical of a Manhattan-style deli (Oyster.com).
Lobby Bar and Jorongo Bar
The Lobby Bar, occasionally featuring live music, is an ideal spot for guests to unwind with a drink in a smart casual setting. The bar offers an international selection of wines, draft ales, and handcrafted cocktails by skilled mixologists (Marriott.com).
The Jorongo Bar, on the other hand, is a cultural gem within the hotel. It is renowned for its live mariachi entertainment, capturing the festive energy and vitality of Mexico City. Guests can enjoy traditional Mexican dishes, local beers, and innovative drinks while swaying to the music. The bar has a rich history, having been frequented by notable figures from the Golden Age of Mexican cinema and music. Today, it continues to be a favorite among guests who wish to immerse themselves in the Mexican cultural experience (Marriott.com; Foodandpleasure.com).
Special Dining Events and Holiday Menus
The Sheraton Mexico City Maria Isabel Hotel is known for hosting special dining events, particularly during the holiday season. For instance, the hotel offers a gala menu for New Year’s celebrations, which includes a five-course banquet, a national beverage bar, a dessert bar, live music, and a festive party atmosphere. The cost for the New Year’s event is 3,300 MXN per adult, providing guests with an opportunity to welcome the new year in style and luxury (ETB Travel News).
Live Entertainment and Cultural Experiences
The hotel’s dedication to cultural experiences is evident in its live entertainment offerings. The Jorongo Bar is a standout feature, with live bands playing diverse music genres such as Norteño, Mariachi, and other Latin American and Afro-Cuban styles. The bar’s live music performances are a draw for both locals and tourists, offering a vibrant nightlife option within the hotel (Mexicocity.com; Foodandpleasure.com).
Additionally, the hotel occasionally hosts live music in the Lobby Bar, providing a more relaxed entertainment setting for guests. The presence of live entertainment in these bars not only enhances the dining experience but also contributes to the overall ambiance of the hotel, making it a lively and engaging place to stay or visit.
Conclusion about Dining and Entertainment at Sheraton Mexico City Maria Isabel Hotel
The Sheraton Mexico City Maria Isabel Hotel offers a rich array of dining and entertainment options that cater to the tastes and cultural interests of its guests. From the refined Italian cuisine with a Mexican twist at Ristorante Amici to the casual fare of the Manhattan Deli, and the vibrant cultural experiences at the Jorongo Bar, the hotel ensures that guests have access to a diverse range of culinary delights. Special events and holiday menus further enhance the hotel’s appeal, providing memorable experiences for those celebrating significant occasions. The live entertainment available at the hotel bars adds to the festive atmosphere, making the Sheraton Mexico City Maria Isabel Hotel a true embodiment of hospitality and cultural richness in the heart of Mexico City.
Sheraton Mexico City Maria Isabel Facilities and Services
The Sheraton Mexico City Maria Isabel Hotel stands as a beacon of luxury and convenience in the heart of Mexico City. With its prime location on Paseo de la Reforma Avenue, the hotel offers guests an array of top-notch amenities and services designed to cater to both leisure and business travelers. This report provides an in-depth overview of the hotel’s facilities, including the fitness center, outdoor pool, business center, and meeting spaces, as well as the services offered such as concierge, room service, housekeeping, and pet-friendly policies.
Fitness Center and Sheraton Fitness Program
The Sheraton Mexico City Maria Isabel Hotel boasts a state-of-the-art fitness center known as Sheraton Fitness. The 420-square-meter gym is designed to energize guests with bright colors and locally inspired fitness-themed murals. The facility is equipped with Life Fitness cardio and strength-training equipment, including treadmills, stationary bikes, stair machines, nautilus-style machines, bench presses, and free weights. Additionally, a stretching zone is available, stocked with stability balls, foam rollers, massage sticks, and stretching bands (Marriott International, n.d.).
The Sheraton Fitness program is tailored to meet the needs of fitness enthusiasts of all levels. The gym provides iPod adapters and USB connections on equipment, allowing guests to enjoy their personalized workout playlists or charge their devices while exercising. The fitness center’s hours of operation are accommodating, ensuring guests can maintain their fitness routines at their convenience.
Outdoor Pool and Recreational Areas
The Sheraton Mexico City Maria Isabel Hotel offers an outdoor pool for guests seeking relaxation or a refreshing swim. The pool is heated, making it suitable for use throughout the year, and towels are provided for convenience. The pool area’s hours of operation are from 7:00 AM to 7:00 PM, allowing guests ample time to enjoy the water (Marriott International, n.d.).
In addition to the pool, the hotel features outdoor activities that showcase the beauty of Mexico City. Guests can explore city tours and various experiences, such as visiting the Angel de la Independencia, one of the city’s most recognizable landmarks, located right across from the hotel (Marriott International, n.d.).
Business Center and Meeting Spaces
The Sheraton Mexico City Maria Isabel Hotel is equipped with a business center that caters to the needs of corporate travelers. The center provides computers, a printer, and fax services, ensuring that business guests can work efficiently and effectively during their stay.
For events and conferences, the hotel offers 29 spacious meeting rooms, including a renovated ballroom, which is one of the area’s largest. These versatile ballrooms can accommodate affairs of all sizes, from small meetings to large gatherings of up to 1,800 people. The hotel’s location in the financial district makes it an ideal venue for business events (Marriott International, n.d.).
Concierge and Front Desk Services
The Sheraton Mexico City Maria Isabel Hotel prides itself on its exceptional guest services. The concierge is dedicated to assisting guests with various requests, from making restaurant reservations to organizing tours and transportation. The front desk operates 24/7, providing guests with around-the-clock assistance, including check-in and check-out services, as well as addressing any immediate needs or concerns.
Room Service and Housekeeping
The hotel offers 24-hour room service, allowing guests to enjoy a variety of dining options at any time of the day or night. The room service menu includes a range of international and local cuisines, catering to diverse palates.
Housekeeping services at the Sheraton Mexico City Maria Isabel Hotel ensure that guest rooms are maintained to the highest standards of cleanliness and comfort. The hotel’s commitment to cleanliness is reflected in its high ratings for facilities and cleanliness (Booking.com, n.d.).
Pet-Friendly Policies and Services
Recognizing the importance of pets in many guests’ lives, the Sheraton Mexico City Maria Isabel Hotel welcomes pets. The hotel allows pets with applicable charges, ensuring that guests do not have to leave their furry friends behind. The pet-friendly policy is a testament to the hotel’s commitment to accommodating the needs of all guests (Booking.com, n.d.).
Summary about Sheraton Mexico City Maria Isabel Facilities and Services
The Sheraton Mexico City Maria Isabel Hotel offers a comprehensive range of facilities and services designed to ensure a comfortable and enjoyable stay for all guests. Whether visiting for business or leisure, guests can take advantage of the well-equipped fitness center, the relaxing outdoor pool, the professional business center, and the versatile meeting spaces. The hotel’s attentive concierge, room service, and housekeeping staff contribute to an experience of unparalleled hospitality. Moreover, the pet-friendly policies demonstrate the hotel’s inclusive approach to guest accommodation. With its prime location and world-class amenities, the Sheraton Mexico City Maria Isabel Hotel stands out as a premier choice for travelers to Mexico City.
Guest Experiences at Sheraton Mexico City Maria Isabel hotel 2024
This analysis delves into the guest experiences at the hotel, drawing from a wealth of reviews and ratings to provide a comprehensive understanding of what the hotel does well and where it could improve. The report will also include personal anecdotes and testimonials to offer an authentic glimpse into the guest experience.
Positive Aspects Loved by Guests
Location
The Sheraton Mexico City Maria Isabel Hotel boasts an excellent location, rated 9.6/10 by guests (Booking.com). Its prime position on Paseo de la Reforma Avenue, across from the Angel de la Independencia Monument, places guests at the center of the city’s bustling financial district, with easy access to tourist attractions, shopping, and dining options. This central location is frequently praised by guests as it provides convenience for both business and leisure travelers.
Facilities and Comfort
The hotel’s facilities receive a high score of 8.6/10, indicating that guests appreciate the amenities provided (Booking.com). The hotel offers an outdoor pool, a fitness center with exercise equipment, a sauna, and a steam bath, as well as two lighted tennis courts for recreational activities (TravelAge West). The presence of four on-site restaurants, including the cozy Ristorante Amici, adds to the convenience and variety of dining options available to guests.
The comfort of the rooms is also highly rated at 8.9/10, with guests highlighting the custom-designed plush mattresses, comforters, and plush pillows as elements that contribute to a restful stay (Booking.com). The spacious and elegant bathrooms, which may feature either a bath or a shower, are also noted for their luxury.
Service and Hospitality
The Sheraton Club Lounge, located on the 18th floor, is particularly commended for its service, offering guests breakfast, drinks, and canapes with sweeping views of the city (Flying High On Points). The staff in the lounge are described as attentive and generous, often going above and beyond to ensure guest satisfaction.
Recent Renovations
The hotel has undergone a multimillion-dollar facelift, which has been well-received by guests. The renovations, completed in phases, have modernized the rooms and public spaces, giving them a lighter, more contemporary feel (TravelAge West). The updated furniture, carpeting, and curtains throughout the hotel’s 755 rooms, including 72 suites, have been revamped to enhance the guest experience.
Areas of Improvement Based on Guest Feedback
Value for Money
While the hotel scores well in most categories, the value for money is rated slightly lower at 8.2/10 (Booking.com). This suggests that some guests may feel that the pricing could be more competitive or that they expect additional perks for the rates charged.
Wi-Fi Accessibility
Access to Wi-Fi is a common expectation among travelers, and at the Sheraton Mexico City Maria Isabel Hotel, it appears that Wi-Fi is only complimentary for SPG members, with other guests expected to pay for the service (Oyster). This has been a point of contention for some guests who believe that free Wi-Fi should be a standard offering in today’s hospitality industry.
Room Issues
Some guests have reported issues with room amenities, particularly the temperature control of the showers. Anecdotal evidence suggests that certain rooms may have problems providing consistently warm water, which has been a significant inconvenience for those affected (Flying High On Points).
Front Desk Service
There have been instances where the front desk service did not meet expectations. Guests have reported experiences of being treated coldly and not having their loyalty status recognized promptly. In some cases, guests felt that the staff could have been more apologetic and accommodating when issues arose (Flying High On Points).
Personal Anecdotes and Testimonials
The Sheraton Club Lounge Experience
One guest recounts their experience with the Sheraton Club Lounge, praising the full breakfast and the variety of food available throughout the day. The guest appreciated the value added by the lounge access, which they received through their Starwood Preferred Guest Business Card (Flying High On Points).
A Mixed Stay
Another guest shared a mixed review of their stay, expressing satisfaction with the hotel’s location and the quality of food and service in the Sheraton Club Lounge. However, they encountered issues with an ice-cold shower and less-than-welcoming service from the front desk. Despite these drawbacks, the guest acknowledged the hotel’s potential and expressed a willingness to return if the problems were addressed (Flying High On Points).
Conclusion about Guest Experiences at Sheraton Mexico City Maria Isabel hotel
The Sheraton Mexico City Maria Isabel Hotel offers a high-quality experience for guests, with its excellent location, comfortable rooms, and range of facilities. The recent renovations have further enhanced the hotel’s appeal. However, there is room for improvement in areas such as value for money, Wi-Fi accessibility, room amenities, and front desk service. Addressing these concerns could elevate the hotel’s reputation and ensure that all guests have a consistently positive experience.
Business and Events at Sheraton Mexico City Maria Isabel hotel
With its prime location on Paseo de la Reforma Avenue, the hotel has been serving guests with world-class amenities and services for decades. This report delves into the hotel’s meeting and conference facilities, the types of events it hosts, and the business services and support it offers to guests. Drawing from a wealth of sources, we provide an in-depth analysis of why Sheraton Mexico City Maria Isabel Hotel is a premier choice for business travelers and event planners.
Hotel Overview
The Sheraton Mexico City Maria Isabel Hotel is a historic property that has undergone significant renovations to maintain its status as a modern, five-star establishment. Named after the late daughter of Bolivian tycoon Antenor Patiño, the hotel has a storied past and has been a preferred choice for international glitterati since its inception (TravelAge West, n.d.). The hotel comprises two towers, the Reforma Tower with 441 rooms built in 1962, and the Danubio Tower with 317 rooms added in 1969 (Wikipedia, n.d.).
Location and Accessibility
Strategically located on Paseo de la Reforma 325, the hotel enjoys an excellent location rated 9.6/10, making it highly accessible for guests attending events or conducting business in the city (Booking.com, n.d.). The hotel is situated across the Angel de la Independencia Monument, a central point in Mexico City’s financial district, and is well-connected to various transportation hubs.
Meeting and Conference Facilities
The Sheraton Mexico City Maria Isabel Hotel boasts 29 spacious meeting rooms, including a renovated ballroom that is one of the area’s largest. With 34,950 square feet of well-appointed space, the hotel can accommodate affairs of all sizes (Marriott, n.d.). The facilities are equipped with modern audiovisual technology, catering services, and a team of on-site planners ready to transform the spaces to meet the specific needs of each event.
Key Facilities Include:
- Independencia Ballroom: Capable of hosting up to 2,000 guests, this is one of Mexico City’s largest event venues (Marriott, n.d.).
- Fiestas Ballroom: An elegant space with a stunning crystal chandelier and a wall of windows, suitable for celebrations of up to 400 guests (Marriott, n.d.).
- Amici Terrace: Ideal for alfresco events such as day-after brunches or bridesmaid lunches, accommodating up to 50 guests (Marriott, n.d.).
- Additional Meeting Rooms: A variety of rooms such as Angel Total, Constitución Total, and Imperio A-D, each designed to cater to different event sizes and configurations (Hotel Planner, n.d.).
Types of Events Hosted
The Sheraton Mexico City Maria Isabel Hotel is versatile in the types of events it hosts. From intimate ceremonies to large-scale international conferences, the hotel is equipped to handle a diverse range of functions.
Examples of Events Include:
- Weddings and Occasions: The hotel offers contemporary venues and two grand ballrooms for weddings, with dedicated planners and culinary teams to design refined ceremonies and receptions (Marriott, n.d.).
- Business Conferences: The hotel regularly hosts conferences, such as the 47th Latin America Region Conference & Expo by IAOM, which brings together milling professionals from the region (IAOM, n.d.).
- Academic and Professional Gatherings: Events like the International Academic Conference on Management, Economics, and Marketing (IAC-MEM 2024) take place at the hotel, utilizing its comprehensive venue facilities (Clocate, n.d.).
Business Services and Support
The Sheraton Mexico City Maria Isabel Hotel understands the needs of business travelers and offers a range of services to ensure a seamless experience.
Business Center
The hotel’s Business Center is designed to make business trips pleasurable, with all necessary amenities for guests to stay productive (Marriott, n.d.).
Sheraton Fitness
For guests who wish to maintain their fitness routine, the Sheraton Fitness center is a modern gym with bright colors and locally inspired fitness-themed murals (Marriott, n.d.).
Connectivity
While Wi-Fi access is available throughout the hotel, there is a charge for internet use in all areas, with a daily rate of 199 MXN pesos (Hotel Planner, n.d.). Club Floor guests enjoy additional perks, including free breakfast and Wi-Fi access in the Club Lounge (Oyster, n.d.).
Additional Services
- Private Personalized Pick-Up Service: Available for a fee, with reservation required (Marriott, n.d.).
- Pet-Friendly Policy: The hotel allows small pets with a deposit (Hotel Planner, n.d.).
- Safety Measures: In response to COVID-19, the hotel has implemented additional safety and sanitation measures to protect guests and staff (Venuereport, n.d.).
Takeout for Business and Events at Sheraton Mexico City Maria Isabel hotel
The Sheraton Mexico City Maria Isabel Hotel stands out as a premier destination for business and events in Mexico City. With its strategic location, extensive meeting and conference facilities, and a wide array of services, the hotel caters to the needs of diverse clientele. Whether it’s a corporate conference, a lavish wedding, or an international summit, the Sheraton Mexico City Maria Isabel Hotel is equipped to deliver an exceptional experience.
Book a Mexico Helicopter Tour from Sheraton Mexico City Maria Isabel Hotel
As you indulge in the luxury and comfort of the Sheraton Mexico City Maria Isabel Hotel, don’t miss the chance to elevate your experience with an unforgettable adventure. We invite you to explore the breathtaking sights of Mexico from a unique perspective with Mexico Helicopter. Our tours offer an exclusive opportunity to witness the stunning landscapes and iconic landmarks of the region from the sky. Whether seeking a thrilling aerial tour of the cityscape or a serene flight over the countryside, Mexico Helicopter has something special for every guest. Book your tour with us during your stay at the Sheraton, and prepare for an extraordinary journey that will be the highlight of your visit to Mexico City
References
- Booking.com. (n.d.). Sheraton Mexico City Maria Isabel. Retrieved January 14, 2024, from https://www.booking.com/hotel/mx/sheraton-maria-isabel-towers.html
- Kayak.com. (n.d.). Sheraton Mexico City Maria Isabel Hotel. Retrieved January 14, 2024, from https://www.kayak.com/Mexico-City-Hotels-Sheraton-Mexico-City-Maria-Isabel-Hotel.11360.ksp
- Marriott. (n.d.). Sheraton Mexico City Maria Isabel Hotel. Retrieved January 14, 2024, from https://www.marriott.com/en-us/hotels/mexis-sheraton-mexico-city-maria-isabel-hotel/overview/
- Moovitapp.com. (n.d.). How to get to Sheraton-María Isabel (Sheraton Mexico City Maria Isabel Hotel) in Ciudad de Mexico by Bus or Metro? Retrieved January 15, 2024, from https://moovitapp.com/index/p/en/publictransit-SheratonMaríaIsabelSheratonMexicoCityMariaIsabelHotel-CiudaddeMexico-site148734444-822
- HotelPlanner.com. (n.d.). Sheraton Mexico City Maria Isabel Hotel. Retrieved January 15, 2024, from https://www.hotelplanner.com/Hotels/52951/Reservations-Sheraton-Mexico-City-Maria-Isabel-Hotel-Mexico-City-Paseo-De-La-Reforma-325-06500
- Worldtaximeter.com. (n.d.). Taxi fare calculator in Mexico City. Retrieved January 15, 2024, from https://www.worldtaximeter.com/mexico-city/Mexico+City+airport/sheraton+maria+isabel+
- Marriott International. (n.d.). Sheraton Mexico City Maria Isabel Hotel Overview. Retrieved from https://www.marriott.com/en-us/hotels/mexis-sheraton-mexico-city-maria-isabel-hotel/overview/
- TravelAge West. (n.d.). Hotel Review: Sheraton Mexico City Maria Isabel Hotel. Retrieved from https://www.travelagewest.com/Travel/Mexico/Hotel-Review-Sheraton-Mexico-City-Maria-Isabel-Hotel
- KAYAK. (n.d.). Sheraton Mexico City Maria Isabel Hotel. Retrieved from https://www.kayak.com/Mexico-City-Hotels-Sheraton-Mexico-City-Maria-Isabel-Hotel.11360.ksp
- Flying High on Points. (n.d.). Review: Sheraton Club Lounge, Sheraton Maria Isabel Hotel & Towers (Mexico City). Retrieved from https://www.flyinghighonpoints.com/review-sheraton-club-lounge-sheraton-maria-isabel-hotel-towers-mexico-city/
- Fodor’s. (n.d.). Sheraton María Isabel. Retrieved from https://www.fodors.com/world/mexico-and-central-america/mexico/mexico-city/hotels/reviews/sheraton-maria-isabel-32487
- Oyster. (n.d.). Sheraton Mexico City Maria Isabel Hotel. Retrieved from https://www.oyster.com/mexico-city/hotels/sheraton-mexico-city-maria-isabel-hotel/
- Dondeir.com. (n.d.). Restaurante Amici en Hotel Sheraton María Isabel-Reforma. Retrieved January 15, 2024, from https://www.dondeir.com/restaurante/restaurante-amici-en-hotel-sheraton-maria-isabel-reforma/12953/
- ETB Travel News. (n.d.). The Sheraton María Isabel hotel will offer a gala menu for the New Year. Retrieved January 15, 2024, from https://etbtravelnews.global/the-sheraton-maria-isabel-hotel-will-offer-a-gala-menu-for-the-new-year/
- Foodandpleasure.com. (n.d.). Jorongo: el bar secreto más mexicano de la CDMX. Retrieved January 15, 2024, from https://foodandpleasure.com/el-bar-secreto-mas-mexicano/
- Marriott.com. (n.d.). Sheraton Mexico City Maria Isabel Hotel Dining. Retrieved January 15, 2024, from https://www.marriott.com/en-us/hotels/mexis-sheraton-mexico-city-maria-isabel-hotel/dining/
- Mexicocity.com. (n.d.). Live Music in Mexico City. Retrieved January 15, 2024, from https://www.mexicocity.com/v/live-music/
- Marriott International. (n.d.). Sheraton Mexico City Maria Isabel Hotel. Retrieved from https://www.marriott.com/en-us/hotels/mexis-sheraton-mexico-city-maria-isabel-hotel/overview/
- Booking.com. (n.d.). Sheraton Mexico City Maria Isabel. Retrieved from https://www.booking.com/hotel/mx/sheraton-maria-isabel-towers.en-gb.html
- TravelAge West. (n.d.). Hotel Review: Sheraton Mexico City Maria Isabel Hotel. Retrieved from https://www.travelagewest.com/Travel/Mexico/Hotel-Review-Sheraton-Mexico-City-Maria-Isabel-Hotel
- Flying High On Points. (n.d.). Review: Sheraton Maria Isabel Hotel & Towers (Mexico City, Mexico). Retrieved from https://www.flyinghighonpoints.com/review-sheraton-maria-isabel-hotel-towers-mexico-city-mexico/